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NEW BOOK • 2026

Agents
& Humans

How to build brands and drive demand in the new world of Business to Agent marketing (B2A).
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Read the big idea
By Stuart D'Rozario · CEO, D'Rozario & Partners · DRZP.ai
Published by Munn Ave Press
Agents
& Humans
How to build brands and drive demand in the new world of Business to Agent marketing (B2A).
Stuart D'Rozario
Every CEO and CMO I know is asking what AI means for their brand… Agents & Humans doesn’t just explain the shift, it shows leaders how to flourish in the age of AI.
Gaurav Chand – Former CMO, Cognizant & Lumen
The Insight

The biggest shift in marketing since marketing was invented.

From the time when products were invented, marketers always cared about one thing: "What do people think about my product?” That world has changed. Every brand now has two audiences: People, and AI Agents, who find, research, and recommend products for people.

This isn't just a new behavior, it’s a new audience. And every marketer must now learn to build one unified brand that resonates with both Agents and Humans. This is the biggest foundational shift in marketing in a century. Welcome to the new world of Business to Agent marketing (B2A).

Business to Agent marketing (B2A) is the practice of marketing to the AI agents that are discovering, evaluating and recommending on behalf of humans. It is a subset of B2B and B2C.
who this is for

Written for the people

who have to lead the change.

CEOs and Founders
This isn't a marketing issue. It's a revenue issue.
Your first sales call is happening inside ChatGPT. AI agents are bypassing your marketing. Fund the shift, or watch AI recommend your competitors.
CMOs and Marketing Teams
Two audiences. One brand. One budget.
You now have to reconcile human advertising with agent marketing. This requires understanding Agent Human Alignment and Agent Human Ratios.
Agency Strategists & Creatives
The old rules doesn’t work. Create new ones.
Building one unified brand is now more important than ever. And there’s never been a better time to come up great brand ideas and creative platforms.
93%
of AI searches end without a single click to a website.
71%
of B2B buyers now rely on AI agents to run their research.
4.4x
more likely to convert from AI search than organic search.
$3-5T
of global commerce agents could mediate by 2030 (McKinsey).
Agent Human Alignment may prove to be one of the defining marketing concepts of the AI era. Stuart D’Rozario’s vision is clear-eyed and sobering.
Gary Conway – Former CMO, Automation Anywhere & Progress Software
AI Visibility
(The Battle)
Presence, Authority, Accuracy, Readiness. Four pillars that decide whether AI agents surface you at all.

Four proprietary frameworks that change how you work

01 The Model
B2A
Business to Agent — the operating model for a world with two audiences running in parallel.
...and yes, there are cartoons.
Agent Human Alignment
(The War)
New frameworks for a world with 
two audiences running in parallel.
01
BRAND Strategy
The Brand AHA
Agent Human Alignment: one single-minded brand idea that works for both species across four territories.
02
Media & BUDGET ALLOCATION
Agent Human Ratios
Nine factors that set the right split between human advertising and agent marketing spend.
03
CAMPAIGN brief
The 11-Box
The campaign brief reimagined so every campaign impacts both Agents and Humans.
04
creative
The Four Territories
Product, Cultural, Intellectual, Authority — the ground a modern creative platform has to cover.
The frameworks are in the book
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the book

14 chapters. One clear playbook.

Preface
Simple, light, detailed and specific — why now is the moment.
01
A New World
A new customer you have to cater to — and it isn't human.
02
A Few Clarifications on AI Terminology
A clear, jargon-free primer on AI, LLMs and agents.
03
The Age of AI and AI Agents
The scale of the shift: $1T moving from Google to ChatGPT.
04
The Era of Business to Agent Marketing (B2A)
Marketing to two audiences at once.
05
Winning the Battle — AI Visibility
The four pillars of showing up in AI search.
06
Winning the War
Rethinking brand, media and creative from the ground up
07
Understanding Agents
How agents think, trust and decide — unlike humans.
08
The Four New Pillars for Media Budget Allocation
Splitting budget across Human and Agent investment.
09
Strategy: Agent Human Alignment (The Brand AHA)
One single-minded brand both audiences believe.
10
What Makes a Great Creative Platform Today
The Brand Creative Platform and the four territories.
11
An Action Plan for CEOs & CMOs
Concrete moves for leadership teams.
12
Embracing AI
A rallying call for marketers in the Agentic Era.
Epilogue
A personal story about creating this book.
Book Reviews

Endorsed by leaders across every industry.

As an agency partner, Stuart has delivered for me time and time again throughout my career. And now he has delivered yet again, but in an entirely new way. Agents & Humans is filled with thought-provoking concepts, big, bold   ideas, and crisp conclusions you couldn’t find on your own, all wrapped in a layer of useful, practical, understandable advice.  There is so much goodness in here, I find myself returning to it over and over to mine it for more wisdom on how to think about AI and our future as marketers. A must-read if you plan to take advantage of this once-in-a-century shift.
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Scott Horst
CMO, STAR | Former VP of Marketing, Dell EMC
& Lumen
Agent Human Alignment may prove to be one of the defining marketing concepts of the AI era. Stuart D’Rozario’s vision is clear-eyed and sobering. Best of all, he demonstrates how companies can begin preparing today for what will be a massive shift in both marketing strategy and execution. Not doing so will be way too risky.
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Gary Conway
Former CMO, Automation Anywhere & Progress Software
Stuart has done something most marketing books fail to do: he's taken a genuinely new and complex challenge and made it feel both urgent and navigable.The insight at the heart of Agents & Humans is deceptively simple – that AI models are now an audience, not just a tool, and that brands who don't show up for them won't survive long enough to matter to the humans they're trying to reach. Stuart doesn't just name the shift. He builds the frameworks to act on it.This is essential reading for any CEO or CMO who wants to grow in the age of AI - and honest enough to tell you how much work that's actually going to take.
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Todd Allard
Four-time CMO | Founder, Allard Growth Catalysts
A quick and easily digestible read for anyone
who feels that the world is becoming more artificialby the day. And an essential read for every marketer and advertising professional... who suddenly has two audiences: human  and agent.
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Alex Leikikh
Former Executive Vice President, Interpublic Group
Every CEO and CMO I know is asking what AI means for their brand. AI presents a unique opportunity to level the playing field between the largest and smallest companies. Agents & Humans doesn’t just explain the shift, it shows leaders how to flourish in the age of AI.
Read more
Gaurav Chand
Former CMO, Cognizant & Lumen Technologies
It’s a shortcut to the future.
Jon Bond
Co-Founder, Kirshenbaum + Bond
THE PLAYBOOK

Available now.
Read it this weekend.

The first strategic playbook for marketing to Agents and Humans.
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Agents
& Humans
How to build brands and drive demand in the new world of Business to Agent marketing (B2A).
Stuart D’Rozario